Cancellation & Refund Policy
We aim to provide the best experience. However, if things go wrong, here is our policy:
Order Cancellation
You can cancel your order within 5 minutes of placing it. Orders once confirmed or under preparation cannot be cancelled.
Refunds
Full refunds are initiated if:
• The order is cancelled within the allowed time.
• The order was not delivered.
• Wrong items were received.
Refund Method
Refunds are processed to the original payment method within 5–7 working days.
Reporting Issues
For incorrect or spoiled food, please contact us within 1 hour of delivery with photos for proper review and assistance.
For refunds or queries: info@chickenette.co.in
Helpline: +91 9990504567
